Recorded Webinars

This training is made possible by a grant from Arkansas Manufacturing Solutions, a division of the Arkansas Economic Development Commission.

Why export? Over 90% of your customers are outside of the United States!

Exporting can increase your revenues and profits substantially, as well as increase productivity, spread your risk base, and spark new product ideas.

If you’re ready to take your business to the next level, watch this webinar course where we highlight the basics you need to get started. Plus, you will meet Arkansas exporters and export service providers who can help you on your journey!

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Some of our more popular videos are listed below.


Congratulations, you have a new customer in a foreign country! How can you make sure you collect payment and mitigate your risks before you ship your products or provide services?

Session 1: EXIM Bank & SBA Resources

The Export-Import Bank of the United States is the official export credit agency of the federal government. EXIM Bank serves to extend credit to foreign buyers, reduce the risk of nonpayment from foreign buyers and access export working capital to fulfill purchase orders. Michael Dwiggins, Lender Account Manager, explains how you can best utilize EXIM services to reduce your export risk and unleash opportunities.

Do you own a small business? You will also want to hear Reginald Harley, Senior Trade Specialist for the US Small Business Administration who discusses the STEP Grant, Export Working Capital programs, and resources of the Arkansas World Trade Center.

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Session 2: International Banking Products

Michelle Rock, International Business Development Advisor, AVP, discusses international financial products and trade services, such as

–Import and Export Letters of Credit,

–Import and Export Documentary Collections

–Incoming and Outgoing Foreign Wire Transfers.

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Session 3: Trade Credit Services

Export Credit Insurance is an important, strategically valuable tool to help exporters achieve their global potential. During this webinar, Brent Hoots of NaviTrade walks you through the story of a well run, medium size company, focusing in on some of the execution issues they faced as they were ramping up their export business, and then how an EXIM Export Credit Insurance Program dramatically helped them to achieve their objectives in the areas of marketing, risk management, and financing.ย 

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Session 4: Managing Currency Risk

The foreign exchange market, commonly referred to as the FX, is the global marketplace for the trading of one nation’s currency for another. This market is the largest, most liquid in the world, with trillions of dollars changing hands every day. Multiple factors can affect the FX rate–government intervention, pandemics, and algorithms of supply and demand, to name a few. Michael Salerno of First National Bank of Omaha will review the specialized risk management tools that can improve your export bottom line.

View Session 4
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As a Manufacturer, you primarily export your goods to grow revenue. With increased revenue comes increased volume throughout your supply chain. More transportation. More labor. More equipment use. More packaging and supplies. More inventory. More system use overall. MORE, MORE, MORE…..maybe even a 30%-50% bump in outbound volume using an incremental export channel! Exciting, but is your supply chain ready to handle the pressure?

Doug Gardner of the Arkansas Economic Development Commission and Rudy Ortiz of Strategic Business Services discuss business planning, inventory management, risk management, technology, supplier management, transportation management and operations management.

Bonus topic for Arkansas Exporters: Doug will explain the new supply chain assessment tool from AEDC-AMS which pinpoints any functional areas that need to be cleaned up prior to exporting.


Image used by permission of the International Chamber of Commerce Academy, https://icc.academy/

Incotermsยฎ: The Worldโ€™s Essential Terms of Trade

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The Incotermsยฎ rules are the worldโ€™s essential terms of trade for the sale of goods. Incotermsยฎโ€ฏ(International Commerce Terms) are a set of 11 internationally standardized rules which define the responsibilities of sellers and buyers. Incotermsยฎโ€ฏspecify who is responsible for paying for and managing the shipment, insurance, documentation, customs clearance, and other logistical activities. The new rules entered into force on 1 January 2020.

Using Incoterms properly in your export contracts will reduce your global trade risk by eliminating inconsistencies in language and defining the monetary and procedural aspects of all international shipping practices. Whether you are filing a purchase order, packaging and labelling a shipment for freight transport, or preparing a certificate of origin at a port, the Incotermsยฎโ€ฏrules are essential guides.

Mr. Graham Catlett, International Business Attorney with decades of experience, discusses how to use Incotermsยฎ correctly and to your advantage.

Further information and professional certification in the Incotermsยฎ 2020 rules is available from the International Chamber of Commerce Academy.


COUNTRY SPECIFIC WEBINARS

South Korea is a global hub for innovation, manufacturing, and technologyโ€”but entering the market requires local insight. This webinar offers a practical introduction to South Koreaโ€™s business environment, market entry options, and key legal and cultural considerations.

Join Colin Renk, Vice President of Client and Partner Services, International Center of Indianapolis to learn how to navigate regulations, understand Korean business culture, and build successful partnerships. Ideal for companies and professionals exploring trade, investment, or expansion opportunities in South Korea!

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DOING BUSINESS IN CANADA

Looking to expand your business internationally? Canada offers a thriving economy, strong trade partnerships, and direct access to North American marketsโ€”making it one of the most attractive destinations for global business expansion.

Join our exclusive webinar to discover how your company can successfully enter and grow in the Canadian market. Our experts will break down the key steps to launching or scaling your business in Canada, including market opportunities, regulatory requirements, tax considerations, and strategic entry options.

In this session, you will learn:
โ€ข Why Canada is a top destination for international business
โ€ข Key industries and emerging market opportunities
โ€ข Market entry strategies and regulatory considerations
โ€ข Tax, legal, and operational factors for foreign companies
โ€ข Practical tips to avoid common expansion pitfalls

Whether youโ€™re exploring new export markets or planning a full-scale expansion, this webinar will give you the insights and tools you need to move forward with confidence.

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Mexico is a high-growth market for SMEsโ€”but only for exporters who know how to navigate it.

This informative webinar gives you the essentials to enter and succeed in Mexico, covering market entry options, legal and tax basics, logistics, payments, and the most common exporter mistakes.

Ideal for companies new to Mexico or ready to scale, this session delivers practical insights to help you move faster, avoid pitfalls, and trade with confidence.

Featured Speakers:
Jaโ€™Nel Edens, Foreign Commercial Service Officer, CS Mexico
Richard Duda, Director, Arkansas US Export Assistance Center

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India offers ample opportunities for U.S. companies to prosper and the potential to increase bilateral trade is enormous! But you will need wise strategies to circumvent the challenges.

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FEATURED SPEAKERS:

Jonathan Goldberg, International Trade Specialist, is responsible for developing strategies to improve market access in foreign markets for U.S. business and ensuring compliance on bilateral as well as other commitments made by U.S. trading partners.

Gregory Taevs, Deputy Senior Commercial Officer at the U.S. Embassy in New Delhi, heads up the day-to-day operations of the seven offices comprising the second largest Commercial Service country footprint in the world.

Topics covered include:
โ€“Cultural Competence
โ€“Political & Economic Environment
โ€“Trade Regulations


Doing Business in Colombia

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Melvin Torres, Director of Western Hemisphere Trade for the Arkansas World Trade Center, interviews Dr. Carlos Ronderos, Regional Director of the World Trade Centers Association of Latin America to explain the highlights of the US/Colombia Free Trade Agreement which began in 2012, with all tariffs ending by 2022.  

Topics include Colombiaโ€™s primary economic indicators, such as their GDP, purchasing power and foreign debt, providing an overall risk analysis. Dr. Ronderos will also cover tariffs, rules of origin, tax framework for US investors, Free Trade Zones and using Colombia as a supply-chain gateway to the rest of Latin America. Attendees will especially want to listen for little-known US/Colombia trade facts (as well as Arkansas/Colombia trade facts), which can provide significant insights as to where opportunities exist.  


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