Recorded Webinars

Our YouTube channel has copies of all our most recent webinars for you to review at your leisure. Be sure to subscribe so that you receive notifications of all the updates!

Below are a few of our most popular videos.

This training is made possible by a grant from Arkansas Manufacturing Solutions, a division of the Arkansas Economic Development Commission.


Canada was Arkansas’ top goods export market in 2021! Why? In 2020, the United States, Mexico and Canada updated NAFTA to create the USMCA. This new free trade agreement contains enhancements and modernized approaches to:

  • rules of origin,
  • agricultural market access,
  • intellectual property,
  • digital trade,
  • financial services,
  • labor,

and numerous other sectors which have created wide open doors for your company to do business with our good neighbor Canada.

View this Webinar


Congratulations, you have a new customer in a foreign country! How can you make sure you collect payment and mitigate your risks before you ship your products or provide services?

Session 1: EXIM Bank & SBA Resources, October 19, 9AM CDT

–The Export-Import Bank of the United States is the official export credit agency of the federal government. EXIM Bank serves to extend credit to foreign buyers, reduce the risk of nonpayment from foreign buyers and access export working capital to fulfill purchase orders. Michael Dwiggins, Lender Account Manager, will explain how you can best utilize EXIM services to reduce your export risk and unleash opportunities.

–Do you own a small business? You will also want to hear Reginald Harley, Senior Trade Specialist for the US Small Business Administration who will discuss the STEP Grant, Export Working Capital programs, and resources of the Arkansas World Trade Center.

View Session 1

Session 2: International Banking Products, October 26, 9AM CDT

Michelle Rock, International Business Development Advisor, AVP, will discuss international financial products and trade services, such as

–Import and Export Letters of Credit,

–Import and Export Documentary Collections

–Incoming and Outgoing Foreign Wire Transfers.

View Session 2

Session 3: Trade Credit Services, November 2, 9AM CDT

Export Credit Insurance is an important, strategically valuable tool to help exporters achieve their global potential. During this webinar, Brent Hoots of NaviTrade will walk you through the story of a well run, medium size company, focusing in on some of the execution issues they faced as they were ramping up their export business, and then how an EXIM Export Credit Insurance Program dramatically helped them to achieve their objectives in the areas of marketing, risk management, and financing. 

View Session 3

Session 4: Managing Currency Risk, November 9, 9AM CDT

The foreign exchange market, commonly referred to as the FX, is the global marketplace for the trading of one nation’s currency for another. This market is the largest, most liquid in the world, with trillions of dollars changing hands every day. Multiple factors can affect the FX rate–government intervention, pandemics, and algorithms of supply and demand, to name a few. Michael Salerno of First National Bank of Omaha will review the specialized risk management tools that can improve your export bottom line.

View Session 4


The global supply chain has experienced disruptions since the start of the pandemic. This panel discussion with experts Tom Cook, Joe Mantello and Jason Manganero explores how they have operated their supply chains, managed freight disruptions, adapted procurement processes, and how they are strategizing their demand planning under volatile conditions.

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Are you a small to mid-sized business seeking to sell your products abroad?  

Perfect for both new-to-export and existing exporters, this FREE five-hour course provides a high-level overview of all the basics you need to expand your sales abroad! The agenda includes these topics and speakers:  

Getting Ready to Export: Sam Rothschild
Developing Customer Relationships: William Burgess
Building a Global Infrastructure: Rudy Ortiz

International Logistics: Heather Dumas
Managing Payment & Finance: Michelle Rock and Ashvin Vibhakar
Regulations & Legal Issues: Graham Catlett

USEAC Resources: Richard Duda

Click Here to Watch this Recording

Incoterms®: The World’s Essential Terms of Trade

Image used by permission of the International Chamber of Commerce Academy,
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The Incoterms® rules are the world’s essential terms of trade for the sale of goods. Incoterms® (International Commerce Terms) are a set of 11 internationally standardized rules which define the responsibilities of sellers and buyers. Incoterms® specify who is responsible for paying for and managing the shipment, insurance, documentation, customs clearance, and other logistical activities. The new rules entered into force on 1 January 2020.

Using Incoterms properly in your export contracts will reduce your global trade risk by eliminating inconsistencies in language and defining the monetary and procedural aspects of all international shipping practices. Whether you are filing a purchase order, packaging and labelling a shipment for freight transport, or preparing a certificate of origin at a port, the Incoterms® rules are essential guides.

Mr. Graham Catlett, International Business Attorney with decades of experience, will discuss how to use Incoterms® correctly and to your advantage.

Further information and professional certification in the Incoterms® 2020 rules is available from the International Chamber of Commerce Academy.

Did you know Mexico is the third-largest overall U.S. trading partner? There are so many good reasons why!

On July 1, 2020, the United States, Mexico and Canada updated NAFTA to create the new USMCA.   This new free trade agreement contains enhancements and modernized approaches to rules of origin, agricultural market access, intellectual property, digital trade, financial services, labor, and numerous other sectors. Despite COVID 19-linked contraction in 2020, Mexico’s economy is expected to rebound and achieve moderate growth driven by external demand.

Gain a broader understanding of the USMCA provisions and the opportunities they create for trade with Mexico in this webinar featuring these prominent experts:  

Kenneth C. Duckworth is Principal Commercial Officer at the U.S. Embassy in Mexico City. 

Rudy Ortiz, Management Consultant, Strategic Business Services 

Click Here to Watch this Recording

India offers ample opportunities for U.S. companies to prosper and the potential to increase bilateral trade is enormous! But you will need wise strategies to circumvent the challenges.

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Jonathan Goldberg, International Trade Specialist, is responsible for developing strategies to improve market access in foreign markets for U.S. business and ensuring compliance on bilateral as well as other commitments made by U.S. trading partners.

Gregory Taevs, Deputy Senior Commercial Officer at the U.S. Embassy in New Delhi, heads up the day-to-day operations of the seven offices comprising the second largest Commercial Service country footprint in the world.

Topics covered include:
–Cultural Competence
–Political & Economic Environment
–Trade Regulations

Doing Business in Colombia

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Melvin Torres, Director of Western Hemisphere Trade for the Arkansas World Trade Center, interviews Dr. Carlos Ronderos, Regional Director of the World Trade Centers Association of Latin America to explain the highlights of the US/Colombia Free Trade Agreement which began in 2012, with all tariffs ending by 2022.  

Topics include Colombia’s primary economic indicators, such as their GDP, purchasing power and foreign debt, providing an overall risk analysis. Dr. Ronderos will also cover tariffs, rules of origin, tax framework for US investors, Free Trade Zones and using Colombia as a supply-chain gateway to the rest of Latin America. Attendees will especially want to listen for little-known US/Colombia trade facts (as well as Arkansas/Colombia trade facts), which can provide significant insights as to where opportunities exist.  

You can also watch older videos on our GoToStage channels:

Supply Chain Management

Country Specific Webinars

Export Essentials

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