Recorded Webinars

Our GoToStage platform provides recordings of all our previous webinars:

Supply Chain Management

Country Specific Webinars

Export Essentials

You may also view recordings by registering for the desired webinar below.


Wednesday, November 10, 9-10:00AM CDT

India offers ample opportunities for U.S. companies to prosper and the potential to increase bilateral trade is enormous! But you will need wise strategies to circumvent the challenges.

Click Here to Watch this Recording


Jonathan Goldberg, International Trade Specialist, is responsible for developing strategies to improve market access in foreign markets for U.S. business and ensuring compliance on bilateral as well as other commitments made by U.S. trading partners. Jonathan’s India portfolio has a special emphasis on the healthcare sector (biotechnology and life sciences). He also works on a wide array of intellectual property issues, procurement policy, chemicals, tariffs, processed food and beverages, and forced localization measures.

Gregory Taevs, Deputy Senior Commercial Officer at the U.S. Embassy in New Delhi, heads up the day-to-day operations of the seven offices comprising the second largest Commercial Service country footprint in the world. Mr. Taevs promotes the commercial interests of the United States in this market of over 1.3 billion people with his team of Commercial Officers and Specialists.

Topics to be covered include:
–Cultural Competence
–Political & Economic Environment
–Trade Regulations
–Opportunities for Trade in India
Additional resources will be provided to attendees after the webinar.

Incoterms®: The World’s Essential Terms of Trade

Image used by permission of the International Chamber of Commerce Academy,

Wednesday, September 8, 9-10:30AM CDT

Click Here to Watch the Recording

The Incoterms® rules are the world’s essential terms of trade for the sale of goods. Incoterms® (International Commerce Terms) are a set of 11 internationally standardized rules which define the responsibilities of sellers and buyers. Incoterms® specify who is responsible for paying for and managing the shipment, insurance, documentation, customs clearance, and other logistical activities. The new rules entered into force on 1 January 2020.

Using Incoterms properly in your export contracts will reduce your global trade risk by eliminating inconsistencies in language and defining the monetary and procedural aspects of all international shipping practices. Whether you are filing a purchase order, packaging and labelling a shipment for freight transport, or preparing a certificate of origin at a port, the Incoterms® rules are essential guides.

Mr. Graham Catlett, International Business Attorney with decades of experience, will discuss how to use Incoterms® correctly and to your advantage.

Topics Covered:
· The eleven Incoterms®
· What Incoterms® do and do NOT do
· How best to incorporate the Incoterms® rules
· Detailed Description of Incoterms®
· Order within the Rules
· Differences between Incoterms®2010 and 2020

Who Should Attend: This course is ideal for professionals in import/export operations, marketing/sales management and customer service, purchasing or logistics, ISO and compliance management, insurance, commercial law and finance.Click Here to Watch the Recording

Further information and professional certification in the Incoterms® 2020 rules is available from the International Chamber of Commerce Academy.

Supply Chain Management for Today’s Challenges


Wednesday, August 18, 1:00-2:00PM CDT

Click Here to Watch the Recording

Why is global supply chain management important? Supply chain management — and the need to increase cost savings, reduce risk, and maintain a competitive edge — is at the core of achieving success in the global market. Challenges such as global pandemics and other disruptions can strain supply chains, necessitating constant strategic planning. Today, more than ever before, supply chain management has become an integral part of business and is essential to any organization’s success and customer satisfaction.

This FREE webinar, sponsored by Arkansas Manufacturing Solutions, will provide recommendations on how supply chains are, and should be, adapting in today’s new normal. The discussion between DEC’s Rudy Ortiz and Resilinc’s Beth Cook will cover: 

  • The current state of the supply chain 
  • Lessons learned from the trenches 
  • Technology-based supply chain monitoring and mapping solutions 
  • The case for SCRM in the new normal 


Beth Cook, Customer Success Manager, Resilinc

Beth Cook is a senior member of Resilinc’s Customer Success team and well-versed in how today’s organizations are leveraging SCRM solutions to improve supply chain visibility. In her role as Customer Success Manager, Beth is responsible for working with Resilinc’s largest biotech and automotive customers, helping them leverage monitoring, mapping, and risk assessment programs in order to achieve supply chain resiliency. Beth earned her MBA from Clark University and has a BA in Business Management and Marketing from University of Central Florida.  Click Here to Watch the Recording

Doing Business in Colombia


Wednesday, May 19, 9-10AM Central Daylight Time

Click Here to Watch the Recording

Melvin Torres, Director of Western Hemisphere Trade for the Arkansas World Trade Center, will be interviewing Dr. Carlos Ronderos, Regional Director of the World Trade Centers Association of Latin America to explain the highlights of the US/Colombia Free Trade Agreement which began in 2012, with all tariffs ending by 2022.  

Dr. Carlos Ronderos, Regional Director, World Trade Center Association of Latin America

Topics will also include Colombia’s primary economic indicators, such as their GDP, purchasing power and foreign debt, providing an overall risk analysis. Dr. Ronderos will also cover tariffs, rules of origin, tax framework for US investors, Free Trade Zones and using Colombia as a supply-chain gateway to the rest of Latin America. Attendees will especially want to listen for little-known US/Colombia trade facts (as well as Arkansas/Colombia trade facts), which can provide significant insights as to where opportunities exist.  

Export Finance & Risk Mitigation: A Four-Part Series


Wednesday, April 7, 9-10AM

Thursday, April 8, 9-10AM

Wednesday, April 14, 9-10AM

Thursday, April 15, 9-10AM

Click Here to Watch the Recordings

Congratulations, you have a new customer in a foreign country! How can you make sure you collect payment and mitigate your risks before you ship your products or provide services? Join us for this four-part series taught by experts in the field, including these topics:
Session 1, April 7:
–Small Business Administration export programs, such as international trade loans, Export Working Capital and STEP Grants
–Export-Import Bank of the United States, the official export credit agency of the federal government, which serves to extend credit to foreign buyers, reduce the risk of nonpayment from foreign buyers and access export working capital to fulfill purchase orders
Session 2, April 8:
–International Financial Products and Trade Services, such as Import and Export Letters of Credit, Import and Export Documentary Collections, and Incoming and Outgoing Foreign Wire Transfers
Session 3, April 14:
–Understanding and Managing Currency Risk, by using various hedging instruments
Session 4, April 15:
–Trade Credit services, which include credit data needed to make decisions regarding international companies as well as bank financing and insurance to provide risk mitigation in the event of a customer default.Click Here to Watch the Recordings

The speakers include (click on names for bios) :

Richard Duda, Lender Relations Specialist & District International Trade Officer, U.S. Small Business Administration
Eric Miller, CGBP Houston Regional Director for EXIM Bank
Jonathan Bricker, Vice President, International Business Development, ARVEST Bank
Ashvin Vibhakar, Joe T. Ford Chair of Finance, University of Arkansas at Little Rock
Brent Hoots, Principal Navitrade Structured Finance

Click Here to Watch the Recordings

Grow Your Exports, Sessions 1 & 2


Are you a small business looking to promote and/or expand your products abroad? Expanding into international markets can seem daunting to small and midsized companies, but it doesn’t have to be! Connect with us to utilize our resources and partners to get help exporting.

 Click Here to Watch the Recordings

This course will get you started with a broad general overview. Most speakers are ArDEC Members, and you can find their bios here.

The first session covers 4 topics:
–Getting Ready to Export, by Sam Rothschild, CEO of Slim Chickens
–Developing Customer Relationships, by William Burgess, Owner and VP of Operations, Power Technology
–Building a Global Infrastructure, by Rudy Ortiz, Manager of Client Services, Arkansas Economic Development Commission
–USEAC Export Assistance, by James Aardappel, Director, U.S. Commercial Service

The second session covers three topics:
International Logistics, by Jeanne Sharp, International Account Executive, FedEx
Managing Payments & Finance, by Jonathan Bricker, VP of International Business Development and Dr. Ashvin Vibhakar, Professor of Finance at UA Little Rock
Regulations & Legal Issues, by Graham Catlett, Attorney at Law, Catlett Law Firm

USMCA: The Near-shoring and Re-shoring Solution


Thursday, December 10, 1:30-2:30PM CST

Click Here to Watch the Recording

On July 1, 2020, the United States, Mexico, and Canada updated NAFTA to create the new USMCA. This new free trade agreement contains enhancements and modernized approaches to rules of origin, agricultural market access, intellectual property, digital trade, financial services, labor, and numerous other sectors. Furthermore, USMCA is the essential near shoring/re-shoring trade mechanism to secure your supply chain and cut your resupply time.

Do you know how USMCA affects your business? Gain a broader understanding of the new provisions in this webinar featuring these prominent experts:

Ernesto Pinal, Global Business Expansion Consultant

Mr. Pinal has been responsible for the design and successful implementation of several international market expansion and export strategies. He worked most recently with NextScan, which is currently exporting 38% of its deployments (going from 5% originally), to customers in 45 countries situated in five continents.

Alejandro Rojas, Trade & Business Development Manager – MSquare Consultores & IADB Consultant

Mr. Rojas has served as Chief Economist for public and private agencies in Mexico and Canada, including the NAFTA Office (Mexico ́s Secretariat of Economy in Ottawa) and the CME (Canadian Manufacturers & Exporters), as well as serving with Mexico ́s negotiations group for the FTA ́s with North America, the Latin American region and Israel.

Dina Santos, Consul and General Trade Commissioner

Dina Santos joined the Consulate General of Canada in Dallas, Texas in August 2017 to lead its commercial trade section efforts in the states of Arkansas, Louisiana, New Mexico, Oklahoma and Texas. Dina leads a team of 10 business development officers supporting Canadian companies’ business development in region as well as foreign direct investment into Canada.

Rudy Ortiz, Manager of Client Services, Arkansas Economic Development Commission

Mr. Ortiz helps companies with their International Business/Exporting, Cyber Security and Technology Commercialization/Acquisition needs and training. He teaches the ArDEC’s various export-related classes as well as the AEDC’s MEP ExporTech training program. He is a Certified Global Business Professional as well as a U.S. Department of Commerce Certified Export and Trade Counselor and is fluent in Spanish.

Assessing & Reducing Your Supply Chain Risk

Driving supply chain flexibility with a shock-proof assessment framework

Paid for by Arkansas Manufacturing Solutions

Click Here to Watch the Recording

Presenter: Robert Martichenko

CEO, LeanCor Supply Chain Group

As we return to economic normalcy and stability after the COVID-19 crisis, how will we improve corporate supply chains — and be ready for the next disruption? What is our supply chain risk relative to sensing, receiving and fulfilling a customer order in the event of planned and/or unplanned changes in demand or other supply chain dynamics? What strategic improvements do we need to make in our supply chains relative to purpose, principles, people, processes, and partners?

Join Robert Martichenko as he discusses a best-in-class framework to assess and reduce supply chain risk that organizations will need to perform in order to build flexibility and improve performance through visibility, capability, and resilience:

  • Visibility: Our ability to sense changes in supply chain dynamics and share relevant information as we respond.
  • Capability: Our ability to plan and execute an operational plan to meet the new supply chain requirements with great speed, efficiency, and effectiveness.
  • Resilience: Our ability to successfully manage and quickly adapt to day-to-day activities during unplanned events.

Attendees will also receive a free copy of the e-Book, “De-Risk Your Supply Chain: Robust Resilience in an Age of Turbulence” produced by Arkansas Manufacturing Solutions.

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